Both Norton and ESET are great antivirus software suites with a huge variety of features. Both have excellent malware detection rates. Norton offers more features like cloud backup of your PC as well as it has a VPN and performance optimization, whereas ESET provides secure encryption of data as well as a shredder for files and performance optimization.
Both software suites come with a simple interface that is easy to navigate and use. The software suites are low-power users, which means you don’t need to worry about slowdowns. The interface for ESET has a few quirks which could be confusing for those who aren’t familiar with the interface. For instance, the interface only displays the most essential functions in the main window. It also it hides more advanced functions in menus that require additional clicks to access. This shouldn’t be a problem for more experienced users, however, it could be a problem for novice users.
Both Norton and ESET offer exceptional customer service via live chat and phone calls, email and a ticketing program. You can also check their vast knowledge bases online to help you answer your questions.
Furthermore, both software suites come with a money back guarantee, so you can test them risk-free. ESET provides a longer 30 days trial that is free than Norton. This gives you more time to explore all the features and determine whether it’s the right one for you.